Live Webinars
Stay tuned for more information on upcoming webinars...
Recorded Webinars
Increasing Workflow Efficiency with Enhanced Instrument Management
Presented by: Dave Rerko, Global Product Marketing Manager, JDSU
Why do I need to attend?
New services are being rolled out at an ever-increasing pace in order to stay competitive. Technicians no longer have time to come in for training, but must learn about the new services, how to properly test them, and up-sell the customer on the new offering. Compounding the problem is the fact that the testing units must be ready to meet the demands of the new services, but there is less opportunity to update the units since technicians only come in when they need to resupply their
trucks. This webinar will review the opportunities to overcome these obstacles, showing that instrument management does not need to be cumbersome or complex in today’s constantly changing test environment. By leveraging cloud-based solutions, providers can create a cohesive,
collaborative team that is able to solve customer problems with much more efficiency than ever before.
Attendees will learn about the emerging opportunity to completely revamp how testing instruments are managed. The end result can be an integrated, collaborative team of technicians that make the workflow of testing much more efficient. The first generation solution to address these issues was based on client-server technology, but new solutions are currently in development that will take instrument management to the cloud for fully interactive testing, training and collaboration.
Would you like to receive ETA CECs for attending this webinar?
Please contact OSP's Trish Henry at trish@pracom.com following completion of the 60-minute webinar for instructions. This webinar qualifies for the following:
1 CEC for ETA Fiber Optics Installer/ Technician (FOI and FOT)
1 CEC for Data Cabling Installer (DCIC)
1 CEC for Wireless Communications CET (WCM)
Sponsored by:
Ensuring Service in a Threat-Filled OSP Environment
Randy Frantz -- Director of Telecommunications and LBS, Esri
Why do I need to attend?
Hurricanes, tsunamis, and earthquakes—there is no shortage of threats that can damage telecommunications networks and disrupt service. In an always connected world where consumers and businesses consider telecommunications an essential link for safety and commerce, it is more
important than ever to ensure that network downtimes are kept to a minimum.
Today, ensuring service continuity requires a combination of technologies to first understand and model the potential effect of threats on the network, and then develop an effective response plan to
quickly restore any service disruptions. Executing these tasks has become more complex. The use of multiple technologies in the outside plant has, in some ways, increased vulnerability to major threats. The use of fiber and wireless has helped improve network resiliency during normal threats by providing redundancy and overlapping service. However, fiber and wireless have proven to be less effective during major storms or other disasters that impact wide geographies and disrupt vital
services such as electricity.
New GIS-based spatial modeling and analysis tools can be used to quickly assess the severity of network damage, understand the extent of service outages, and improve response times. When companies experience major service interruptions, a GIS-based NOC provides vital information to identify affected sections of the network and determine impact on service levels. This information
helps operations deploy the limited resources in the most efficient manner to maximize effectiveness. These systems also provide critical information to customer care centers and executives when responding to inquiries from regulators, media, and customers about damage severity and expected restoration times.
Sponsored by:
Planning Networks in a Multi-Technology OSP Environment
Randy Frantz -- Director of Telecommunications and LBS, Esri
View Recorded Webinar
Why do I need to attend?
Succeeding in the highly competitive telecommunications industry requires building the right network in the right location, at the right time and the right cost in order to deliver the services customers want. If a company falls short of any of these requirements, it risks losing customers to
competitors.
Today, building the right network requires a combination of technologies such as fiber for backhaul and wireless for mobile connectivity. However, the use of multiple technologies in the outside plant significantly increases the complexity of planning and construction. In order to make the best decisions possible, companies need to consider a wide range of factors before deciding on the most appropriate network technology. It is critical to be able to integrate network availability and marketing information into the network planning and design process.
Fortunately, new GIS-based spatial analysis tools are used to redesign processes and workflows. These tools can filter service requests based on proximity to the existing network and concentration of revenue opportunities. This eliminates nonproductive queries for low ROI projects before they reach engineering, and leaves engineers free to perform the more complex analytical functions needed to design the best method for delivering new services. Here too, GIS-based tools can help engineers develop optimal network designs that consider both the cost of construction and revenue potential. Once new infrastructure construction is underway, web-based situational awareness
viewers using GIS technology provide enterprise-wide updates to each workgroup involved in the plan-to-provision process. Such solutions ensure that the entire organization is prepared to support successful service activation.
View Recorded Webinar
Sponsored by:
Seeing the Trouble with IPTV
Paul Marr – Product Line Manager – Access Business, EXFO
View Recorded Webinar
Why do I need to attend?
IPTV is a sensitive end-to-end service from the content provider to the customer’s TV. It requires extra bandwidth for reliability, and is typically delivered over ADSL2+ and VDSL2 provisioned at high rates. And, similar to carrier circuits, its loop quality requirements are more stringent than voice. For example, T and E Carriers were limited in the amount of bridged tap permitted in order to maintain sufficient SNR and low bit error rates. For IPTV over high speed DSL, additional band-width robbing factors cannot be ignored: those impacting SNR (not just attenuation, but also balance, noise and XTALK), and impulse noise.
In this session, you will learn how IPTV is sent over the network using DSL in the last mile (Fiber to the Node/cab), the associated challenges and reliability issues, and how some DSL test results point to service affecting problems.
What will I learn?
- How IPTV is delivered across the outside plant
- Why SNR is so important
- Why continuity is not enough and key plant issues
- How DSL test results can point you to IPTV problem
View Recorded Webinar
Sponsored by:
Critical System Monitoring for Outside Plant Remote Applications
Scott Pollister -- Director of Business Development, C Squared Systems
View Recorded Webinar
Why do I need to attend?
Overview:
Telecommunications and broadband networks contain hundreds of distributed systems and
infrastructure that must be monitored and managed on a 24/7 basis to ensure they’re in good working order. Field engineers, technicians, and managers already know that these multi-vendor environments make capturing operational and alarm information incredibly complex and difficult. What they require is one common remote management tool that allows them to proactively manage remote devices and reduce outages by having real-time knowledge of detailed fault indication, targeted notifications, and the unique ability to share knowledge for all monitored devices.
What Attendees Will Learn/Benefits:
- How tracking historical data can assist with troubleshooting
- The efficiency benefits of multi-vendor equipment support
- How proactive monitoring can help detect changes/degradation
- The critical role of performance reporting
- Other functions considered crucial to remote management and not just receiving alarms
View Recorded Webinar
Sponsored by:
Designing Line Power for FTTH Networks
Kevin Borders, Director of Product Marketing – Alpha Technologies
View Recorded Webinar
Why attend?
Line power, or network power, offers a safe, highly reliable alternative to local power for Fiber to the Home (FTTH) networks, and eliminates the cost and maintenance of batteries located at the customer’s premises. Designing a line powered FTTH network does require an additional layer of planning and design for the OSP copper cable. But the engineering process is straightforward, enabling the service provider to re-use embedded copper cable and reap the many benefits of remotely powering the Optical Network Terminals. This webinar will provide an overview of line power, how it can be used to power FTTH networks, and the best practices for designing a line powered FTTH network.
View Recorded Webinar
Sponsored by:
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Unleash your Fiber Capacity – Quickly and Cost Effectively
Ken Weaver, Optical Sales Engineer -- Lindsay Broadband
Christian Zank , Senior Application Engineer – Cube Optics
Mark Carpenter, Director of Sales, North America – Cube Optics
Why attend?
Your fiber access plant is continually under the assault of increasing demand. Ranging from “tower to the router” backhaul, to the move to 10G Ethernet commercial backhaul, to ever increasing residential service demands, your access network is a bottleneck that needs attention. What are your options to relieve the bottleneck? During this webinar, Cube Optics experts will offer practical, highly reliable, flexible and timely solutions which avoid laying new fiber, are tailor made for the outside plant environment, and will fit any budget.
Sponsored by:
Lindsay Broadband and Cube Optics
The Challenges of Customer Trouble Resolution and Technician Productivity in a Softswitch Environment
Presented by: Clinton Wooton
Product Manager -- AccessView Product Line, Fluke Networks
View Recorded Webinar
Why Attend?
As the Public Switch Telephone Network (PSTN) migrates from Class 5 to a distributed Softswitch network architecture, traditional methods of providing on-demand customer line testing and technician productivity tools are no longer viable.
In this new environment, test access is moved out of the Central Office and into the remote DSLAM which bypasses traditional test systems. This creates an inability for Customer Service agents to perform on-demand testing, troubleshooting, and the accurate dispatching of technicians to point of impact. In addition, technicians responding to customer installation requests and repair calls must now operate between the NID and unmanned remotes or DSLAMs which do not have ability to test or certify a line. Since quality and productivity demands continue to increase, technicians need a method for conditioning the line from the NID toward the remote cabinets or DSLAM to properly certify the line under test meets service requirements while reducing drive time.
The Softswitch environment creates a challenging environment for carriers to continue to provide robust customer care and accurate dispatches, and to increase technician productivity. This webinar covers the technical challenges of providing accurate on-demand testing and technician productivity in the Softswitch environment and will show how Fluke Networks can address these network changes.
Sponsored by:
Eliminating Challenges in Efficient Backhaul Deployment
Presented by:
| Sophie Legault Group Manager – Datacom Product Management Transport and Datacom Business Unit, EXFO |
Mario Simard Senior Product Line Manager Optical Business Unit, EXFO |
Why Attend?
This webinar will focus on the operational challenges mobile operators face as they try to sustain the ever-increasing demand for bandwidth and, consequently, the need to deploy and upgrade their mobile backhaul infrastructure. The field technicians will acquire the knowledge and confidence they need to characterize, validate and activate new optical Ethernet backhaul links with our automated testing solution ─ with an unprecedented level of accuracy and speed. The ultimate goal is to allow mobile operators to eliminate backhaul deployment challenges through cost-effective solutions.
Sponsored by:
Leveraging Fixed Access Networks for Small Cell Backhaul
Presented by: Ed Korona, Head of Wireline Strategy, Ericsson North America, and Bryan Tan, Director of Technical Sales Support, Ericsson
Why Attend?
Mobile broadband will continue to proliferate, and with its expansion comes network roll-out challenges, including the development of efficient methods to backhaul wireless traffic to the packet core. This webinar will explore some of the challenges operators face, as demands placed upon radio networks by mobile broadband underscore the applicability of small cells to improve both network coverage and performance, most notably in urban environments. The applicability of GPON technology to support this expansion will also be discussed.
By participating in this webinar, operators will better understand how to leverage their fixed broadband access network as a key enabler for their LTE small cells strategy.
Sponsored by:
Building the Flexible Cell Site – Any Cell. Any Technology. Anywhere.
Presented by Anis Khemakhem, Market Manager of Telecom Networks, TE Connectivity
Why Attend?
In today’s wireless market, MNO’s and backhaul providers need to build cell sites faster and smarter to give themselves the means to compete for future customers. This presentation will give service providers a roadmap for streamlining cell site operations and improving network efficiencies, and it will provide the building blocks for network sustainability, reliability and higher profit. Any Cell. Any Technology. Anywhere.
Sponsored by:
Hybrid Energy Site Preparation and Management
Presented by David Wilson, Director, Application Engineering, Emerson Network Power
Why Attend?
This webinar will focus on the physical site, looking at current and next-generation hybrid energy solutions, including wind, solar and batteries, among others. We also will examine strategic considerations to successfully enable the site and maintain multiple energy sources.
Sponsored by:
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