OSP Webinar Events
OSP™ Thought Leaders Year-End Review
Presented by
Join OSP’s Editorial Director and the 2008 Thought Leaders in a year-end review of the technological and human challenges facing our unique segment of the telecom industry. In addition, OSP’s 2008 Thought Leaders will look toward 2009 and address how the current economic climate will impact their objectives in deploying new technology while shoring up the legacy network.
The bottom line question is: What has changed or remained the same for network service professionals as providers reinvent themselves as communications and entertainment providers for their long-term survival.
OSP™ Thought Leaders:
Randy Tomlin, AT&T
Étienne Gagnon, EXFO
Tammy Snyder, GRU
Dennis Krutsinger, 3M
Moderated by: Sharon Vollman, OSP™
Randy Tomlin is Senior Vice President of U-verse Operations, AT&T. He has recently been appointed to this new position on a national level. Most recently Randy has served as Senior Vice President of Network Services West as well as Senior Vice President Network Operations Planning. Since joining SBC in 1982, the College Station, Texas, native has held management positions in various departments throughout the Company, including engineering, technical planning, installation and repair, research and development, and centralized operations.
AT&T is bringing it all together for our customers, from the revolutionary iPhone to next-generation TV services. For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We’re fulfilling this vision by creating new solutions for consumers and businesses, and by driving innovation in the communications and entertainment industry. We’re recognized as the leading worldwide provider of IP-based communications services to businesses. We’re also the top U.S. provider of wireless, high-speed Internet access, Wi-Fi, local and long distance voice, and directory publishing and advertising services. And we’re making huge advances in the entertainment and communications industry. For example, we’ve expanded our video offerings to include next-generation television services such as AT&T U-verseSM TV. It’s part of our “three-screen” integration strategy to deliver services across the three screens people rely on most: the mobile device, the PC, and the TV. As we continue to break new ground and deliver new solutions, we’re focused on delivering the high-quality customer service that is our heritage.
Étienne Gagnon was appointed Vice-President of Product Management and Marketing in May 2003 and, in May 2007, he took on the responsibility of all the telecom business units: Optical, Transport and Datacom, and Access. As such, he is responsible for EXFO’s general marketing direction on both the product level and communications level.
Mr. Gagnon is also responsible for the marketing communications of EXFO Brix Service Assurance, further to the completion of the acquisition in April 2008.
EXFO is the second-largest provider of portable test and measurement solutions in the global telecommunications industry, offering a full range of test solutions and monitoring systems to network service providers (NSPs), cable TV operators and network equipment manufacturers (NEMs) in approximately 70 countries.
EXFO is the global market leader for portable optical test solutions and a leading supplier of protocol and access test solutions to enable Triple Play deployments and converged IP networking. EXFO delivers transport/datacom, access, optical and monitoring test technologies required to optimize network performance and Triple Play efficiency. Whether for FTTx, IMS, QoS monitoring, IPTV, VoIP, DSL, 10 GigE, next-generation SONET/SDH or DWDM applications, its modular AXS-200, FTB-200, FTB-400, and IQS-600 and InterWatch test platforms host a wide range of test solutions across optical, physical, data and network layers.
Tammy Snyder has been with Gainesville Regional Utilities (GRU) for 21 years. Since 1998 she has supervised the Network Operations Center for GRUCom, the telecommunications arm of the utility. In addition, Tammy serves as the Sales Representative for GRUCom’s Residential Broadband service and holds primary responsibility for negotiating contracts and maintaining customer satisfaction for high-speed, fiber-optic-based Internet service to large apartment complexes in Gainesville, Florida.
GRU is a community-owned, multi-service utility in Gainesville, Florida, providing electric, natural gas, water, wastewater, and telecommunications services to approximately 89,000 retail and wholesale customers. GRU’s combined services make it the most comprehensive utility service provider in the state. As an engaged participant in a progressive community, GRU is committed to becoming a national leader in energy efficiency. GRU is Florida’s leading utility in establishing long-term energy efficiency goals and helping their customers reduce energy consumption.
Dennis Krutsinger brings more than 30 years of industry experience to his role as 3M Communication Markets Division vice president and general manager. His 3M career began in 1977 when he joined the Microfilm Products Division as a sales representative in Denver, Colorado. Since then he has held numerous leadership roles in sales and marketing as well as business development for 3M in Brussels, Belgium, and Taiwan. As vice president and general manager for the Communication Markets Division, Mr. Krutsinger leads a global team, based in Austin, Texas, that provides practical, scalable solutions to telecommunications service providers around the world.
With more than 40 years in the telecommunications industry, 3M Communication Markets offers one of the widest and most comprehensive suite of scalable solutions to communications service providers around the world from underground and buried plant, to central office, premises and more. Proven systems from 3M optimize network testing, construction, locating and maintenance for faster, more reliable high-bandwidth transmissions; enable physical media-layer capabilities for FTTP and DSL deployments from central office to customer premises; and deliver fiber optics technologies to leverage existing infrastructure or install completely new networks.
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