Think your job description is challenging? Read how Ernie Carey, SVP Construction & Engineering, is charged with blending cultures between the wireline network teams and the wireless network teams at AT&T. Read how he aims to meet that challenge while he also works to tackle technological issues in the OSP.
What’s the most cost-effective option to handle LTE demands in The Last Mile? Could it be the wireline network comes to the rescue? Read why the existing, fixed broadband access network is engineered to deliver on the LTE realities promised.
The growth in bandwidth consumption does not mirror the growth in revenue associated with that additional usage. This is increasing the cost of operating the current network. How can providers cost effectively upgrade their infrastructure to reduce the strain on existing infrastructure WHILE keeping their operating costs in line? Good question -- right? Want the answer? Read this article.
It’s a reality that every outside plant cable has bumps and wiggles, if only from gauge changes and the end of the cable. Due to many variables, unfortunately, they can be mistaken for bridged taps (BTs) or vice versa. Human “eye ball” analysis remains a strategy used by some techs in the field. For everyone else there’s a much more intuitive and simple method that can be used when hunting those pesky BTs. Read more about it right here.
Looking to uncover some operating efficiencies? I bet you never thought a hybrid power system could help reduce fuel costs WHILE it helps lower CO2 emissions. You heard it right. After reading this article, you’ll have the data you need to take charge of your battery issues in off-grid applications.
As high bandwidth and vastly increased data speeds are demanded, developers find themselves wrestling with tenants’ desires to build green without limiting their lifestyle choices. The challenge begs for an in-building wiring solution that facilitates future high-speed networks without breaking the eco-bank.
What do you get when the ability to roll out high-speed links and bundled services outpaces the availability of proactive management software? You get inefficient provisioning, broken services, frustrated users, subscriber churn and other indicators of a failed system. Want to fix it and make it all better? First you have to read about an alternative that could help you mend your residential (and business) customers’ home and work life.
Equipped with smartphones, netbooks and other wireless devices, consumers and business organizations have insatiable appetites for content-rich multimedia services.
What differentiates the results-getters from the can't-get-it-done-ers? It's not strategy or vision or quality or any of the other usual suspects. This article reveals 5 research-based "bridges" that set companies up for success.
If you can identify ways to transform your employees' service best practices into service-selling behaviors, you can expect to increase your customer base and your bottom line. Here are 10 ethical principles that, if consistently applied, will assist your employees build their service-selling relationships with your customers.
Consider the things your employees do that you wish they wouldn't. Allison, for instance, chews gum -- loudly -- when she's on the phone with customers. Calvin consistently forgets to turn off his cell phone at critical times.
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